Consumers
Stay in front of every
consumer obligation
Ensure Consumer Duty, CPC, and renewal rules are met — with a full audit trail.
Customer Compliance
Compliant Customer Interactions
Sanctions screen your customers, manage complaints and communications.
Campaigns
Scheduled notifications
Configure communication schedules to keep customers and partners informed — including 40-day CPC pre-renewal reminders.
Screening
Sanctions Screening
Screen your customers for suitability including checks against bankcruptcy and UK/EU sanctions.
Complaints
Complaints Workflow
Manage inboud complaints, track acknowledgements and identify root causes.
Campaigns
Schedule notifications and reminders
Configure communication schedules to keep your customers and partners informed.
Send reminders to partners and staff about their compliance
Send notifications to customers about their products
Screening
UK & EU sanction screening
Screen customers against UK & EU sanctions.
Bulk sanctions searching from files or APIs
AI results filter to remove false positives
Complaints
Record & track customer complaints
Capture complaints and track response times.
Capture complaints from Regzact microsite
Track acknowledgements and response times
Analyse and identify root causes
Key Features
Stay in front of every
Stay in front of every
customer obligation.
Screening, complaints, campaigns, renewals, and Consumer Duty communications with a full send history.
✓
Scheduled customer campaigns✓
CPC 2025 renewal reminders✓
UK & EU sanctions screening✓
Policy-book triggered sends✓
Audit-ready delivery history✓
Complaint management